Refund policy

Return & Refund Policy

At Aura Art, each piece is a high-resolution digital artwork, delivered instantly for download and use.

Due to the nature of digital products, all sales are final.

Once a purchase has been completed and files have been accessed or downloaded, we are unable to offer returns, refunds, or exchanges. This policy ensures the protection of our artwork and the integrity of our digital products.

Before You Purchase

We encourage you to review all product details carefully before completing your order, including:

• Artwork previews
• Dimensions and aspect ratios
• File formats and included sizes

If you have any questions prior to purchasing, we’re always happy to help.

Faulty or Incorrect Files

In the unlikely event that you experience an issue with your download (such as a corrupted file or incorrect item), please contact us and we will resolve the issue promptly by providing a corrected file.

Contact
If you need assistance, please reach out to us at:
studio@auraglass.uk

We’re committed to ensuring every Aura Art piece delivers the intended visual impact in your space.